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Privacy Policy

PRIVACY POLICY

Last updated:2025.12.04

This Privacy Policy describes how YARA AROMATICS (“we”, “us”, “our”, “Company”) collects, uses, stores, and protects personal information that you (“you”, “your”, “user”, “customer”) may provide on our website www.yaraaromatics.com (the “Website”), or through our services (e.g. placing orders, signing up for newsletters, contacting us).

1. Information We Collect

We may collect and process the following types of information when you use our website or services:

Contact Information: name, email address, postal address, phone number (e.g. when you place an order or contact us via form).

  • Order Information: products purchased, order history, billing/shipping address, payment-related data (to the extent necessary for fulfilling orders; note: sensitive payment information may be processed via third-party payment processors).

  • Communications: correspondence you send us (e.g. via contact form or email), including any information contained in those messages.

  • Website Usage Data: technical and usage information automatically collected when you visit the Website (such as IP address, browser type, time of visit, pages viewed). This may include cookies or similar tracking technologies.

  • Marketing & Preferences: if you opt in to newsletters, promotions, or other marketing, any preferences you communicate (e.g. consent to receive marketing; subscription status).

2. How We Collect Information

  • Directly from you — when you place orders, register, subscribe to newsletter, contact us, request services, or otherwise provide information voluntarily.
  • Automatically — when you browse or interact with the Website (via cookies or similar technologies), or when you use certain features.
  • From third-party services (if applicable) — for example, payment processors, analytics, shipping/fulfillment partners.

3. Purpose of Processing / How We Use Your Information

  • We may use the collected information for the following purposes:
  • To process and fulfill your orders (billing, shipping, returns).
  • To communicate with you — e.g. order confirmations, shipping notifications, customer service, responding to inquiries.
  • To send you updates, newsletters, offers and marketing materials (only if you have given consent).
  • To personalize your experience on our Website (e.g. remembering preferences, wishlist, order history).
  • To analyze and improve our Website, services, marketing, and customer experience (e.g. usage analytics, performance, trends).
  • To comply with legal or regulatory obligations, or protect against fraud or misuse.

4. Data Sharing & Third Parties

We will not sell your personal information to third-parties. However, we may share or disclose certain information with third parties in the following contexts:

  • Service Providers & Processors: for order fulfilment, payment processing, shipping, and delivery; they receive minimal data required to perform their service (e.g. shipping address, contact).
  • Analytics & Marketing Services: if we use analytics tools or marketing platforms (only if you consent), which may collect anonymized or aggregated data.
  • Legal or Compliance: if required by law, regulation, or legal process; or to protect rights, privacy, safety or property of YARA AROMATICS or its customers.

5. Data Retention

We retain your personal information only as long as needed to fulfill the purposes described here (e.g. complete your orders, provide services, comply with legal obligations, resolve disputes). Where data is no longer required, we will securely delete or anonymize it, unless retention is needed for legitimate business or legal reasons.

6. Your Rights & Choices

Depending on where you are located, you may have rights regarding your personal information, such as:

  • The right to access the personal data we hold about you.
  • The right to request correction or update of inaccurate or incomplete data.
  • The right to request deletion of your data (subject to legal or business retention requirements).
  • The right to restrict or object to certain processing (e.g. for marketing purposes).
  • The right to withdraw consent (e.g. unsubscribe from newsletters or marketing).

If you wish to exercise any of these rights, please contact us using the details in Section 10.

7. Cookies, Tracking & Similar Technologies

We may use cookies and similar tracking technologies on our Website to enhance user experience, remember preferences, and collect usage data. You may be given the choice to accept or reject non-essential cookies (e.g. analytics or marketing cookies). If you decline these, some features or functionalities of the Website may be limited.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. These measures may include secure servers (e.g. via SSL/TLS), restricted access to data, periodic reviews, and secure handling by trusted service providers.

9. Children’s Privacy

Our Website and services are not directed to children under 13 (or under the legal age in your jurisdiction). We do not knowingly collect personal data from minors. If you believe that a minor has provided us personal information, please contact us — we will take steps to delete such data.

10. Contact Information & Data Controller

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:

YARA AROMATICS PVT. LTD.
Address: No 24/6 Gothami Road, Colombo 08
Phone: 0777 796 896
Email: info@yaraaromatics.com

11. Changes to This Policy

We may update this Privacy Policy from time to time (e.g. if our practices change, or new services/tools are added). We will post the updated version on this Website with a revised “Last updated” date. We encourage you to review this Policy periodically. Your continued use of the Website or our services after changes indicates your acceptance of the updated policy.

12. Governing Law / International Data Transfer (if applicable)

If you are located outside Sri Lanka, please note that by using our website or services you consent to transfer of your personal information to Sri Lanka, where our servers are located, and to our service providers. We will handle such data transfers with due care, and ensure data protection standards are maintained.